CoachVision
Real person, real answers. Most emails get a reply within a day.
Email support@coachvision.app with what happened and, if it's about an analysis, roughly when you uploaded it. That's enough for us to find it and make it right.
You only spend an analysis when we can give you a full score — a failed analysis, a read that comes back without one, or a read the camera narrowed by moving, never counts against your monthly quota and you can retry immediately. For the cleanest read: keep your whole body in frame, film from a steady position, get reasonably close, and start the clip a beat before the action. If a score still looks wrong, email us the details — we treat wrong reads as bugs, not shrugs.
That's deliberate honesty: when the camera can't verify something — too far away, cut off, blocked — CoachVision tells you why instead of inventing a score. The dash's label explains what to change on the next take.
CoachVision uses email and password. If you can't get in, email us from the address on your account and we'll sort it out.
Your clips are stored only to deliver and re-show your analyses. They are never sold, never used for ads, and never shared unless you create a share link yourself.
In the app: open the Profile tab and scroll to Delete account. This permanently removes your account, clips, and analyses. Prefer email? Write to support@coachvision.app from your account address and we'll delete it for you.